Refund requests must be made using our Refund Request Form, found on our website, and dated at least 7 business days prior to the start of the program. Refund request made at least 7 business days in advance of the program will be assessed a $10 withdrawal fee. After 7 business days, no refunds will be granted. Refunds are easier to process if you pay by credit card. If more than three months have passed since your original credit card transaction your refund will be proceed by check. If you paid by check, you must submit a refund form with a copy of the cancelled check.